Privacy Policy

Last Updated: 17th May 2025

WELCOME TO ARTWZT

Your privacy matters to us. This Privacy Policy outlines how we collect, use, store, disclose, and protect your personal information when you visit our website or use our services.

By accessing or using our site, you acknowledge that you have read, understood, and agreed to this policy.

1. What Information Do We Collect?

We collect both personal and non-personal information:

Personal Information (PII)

Information that you voluntarily provide or that we collect automatically, including:

Name, email address, phone number
Login details (if applicable)
Billing and payment information (credit/debit card details)
Shipping addresses (if relevant)
Communications, feedback, and support inquiries

Automatically Collected Data

IP address and device identifiers
Browser type and version
Session data: time spent, page visits, clickstream, bounce rate
Cookies, tracking pixels, and beacons
Referring site or search engine

2. How Do We Collect This Information?

We collect information in the following ways:

When you fill out forms (e.g., contact, newsletter)
When you make a purchase or request a service
Through cookies and analytics tools that track user behavior
Via communication (email, chat, feedback)

3. Why Do We Collect This Information?

We use your data for the following purposes:

To provide and operate our services
To communicate with you (updates, promotions, support)
To process payments and fulfill orders
To monitor and improve website functionality
To generate aggregate statistics and insights
To comply with legal obligations and resolve disputes

4. How Do We Store, Use, Share & Disclose Your Information?

Our website is hosted on the Wix.com platform. Your data may be stored through Wix’s secure servers, databases, and integrated applications, protected by firewalls and access controls.

Payment Processing

If you transact with us, your payment data is processed through PCI-DSS compliant gateways provided by Wix and their third-party vendors (e.g., Stripe, PayPal).

Third-Party Sharing

We may share your information with:

Analytics platforms (e.g., Google Analytics)
Marketing tools (e.g., email platforms)
Legal authorities when required by law

We do not sell your data to any third party.

5. How Do We Communicate With You?

We may contact you to:

Provide service updates or resolve issues
Share news, promotions, or surveys (with your consent)
Enforce agreements and legal obligations

Communication channels shall be via email. You can opt out of marketing messages at any time using the unsubscribe link or by contacting us.

6. Cookies & Tracking Technologies

Our site uses cookies and similar technologies to:

Understand usage behavior
Improve performance and UX
Enable features like remembering login credentials or preferences

Some third-party services (like Google Analytics or Facebook Pixel) may place their own cookies, subject to their own policies. You can manage cookie settings in your browser.

7. Withdrawing Consent & Managing Your Data

You may:

Access, update, or correct your personal information
Withdraw your consent for data collection or marketing
Request deletion of your personal data

To exercise these rights, contact us via email: ola@artwzt.com

8. Privacy Policy Updates

We reserve the right to update this Privacy Policy at any time. Changes will be posted here, with the updated revision date. For major updates, we may also notify you via email or website notification.

9. Contact Us

If you have questions about this Privacy Policy or your personal information, contact us via email: ola@artwzt.com | Artwzt, Dubai, UAE.